We offer FREE Standard Shipping on all items.

Shipping Costs & Delivery Times

All orders on Hantzpro are shipped for free, regardless of where you order in the continental United States. Those ordering from Hawaii are charged a flat fee of $10.00 and those ordering from Canada, Virgin Islands and Minor Outlying Islands are charged a flat fee of $12.85. All orders must be placed by 11:59 PM MST to start processing on the next business day. Processing time usually takes 1 business day (excludes US main holiday) and orders will arrive within 7 – 10 days from when the order is processed. Delivery times are based on orders placed between Monday – Friday.  All orders shipped with either USPS or UPS and are subject to their respective timelines.  If you have questions about when your package should arrive, check your email for tracking information.

Tracking Orders

Once your order is shipped, you will receive a confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The confirmation e-mail will contain shipment details, your tracking number and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.

Return & Refund Policy

Most items that were purchased within 30 days of delivery are eligible for a return and refund. Since each situation is different and your satisfaction is our concern, please contact the sales department at sales@phantz.com with the reason for your  return and state whether you would like a refund or another item sent out and we will issue you a return label. Please ensure the item is properly repackaged for the shipment back to our facility. If you only wish to have a new product sent out then it will leave the same day as the request. If the reason is for a refund, the refund will be processed once the item is returned to our facility.